At Automobile Doctor, we strive to provide high-quality training programs and services to our customers. We understand that circumstances may arise where you need to cancel your enrollment or request a refund. This policy outlines our procedures regarding cancellations and refunds.
Cancellation Policy
1-Cancellation by Participant: If you need to cancel your enrollment in a training program, you must notify us in writing at least [X days/weeks] before the start date of the program. A cancellation fee may apply, and the amount will vary depending on the timing of your cancellation and the specific program.
2-Cancellation by Automobile Training: We reserve the right to cancel a training program due to unforeseen circumstances, such as low enrollment, instructor availability, or other factors beyond our control. In such cases, we will notify registered participants as soon as possible and offer alternative options, such as rescheduling or a full refund.
Refund Policy
Refund Eligibility: Refunds are issued based on the following criteria:
-Cancellation by Participant: Refunds will be issued minus any applicable cancellation fees, as outlined in our cancellation policy.
-Cancellation by Automobile Training: If we cancel a training program, you will be entitled to a full refund of the amount paid.
Refund Process: To request a refund, please contact us at indianautomobiledoctor@gmail.com and provide your name, contact information, program details, and reason for the refund request. Refunds will be issued to the original payment method within 15 business days of approval.
Non-Refundable Fees: Please note that certain fees, such as processing fees or non-refundable deposits, may be non-refundable. These fees will be clearly communicated to you at the time of enrollment.
Refunds for Partial Attendance: If you are unable to attend the full duration of a training program for any reason, you will not be eligible for a refund for the portion of the program missed.
Exceptions In exceptional circumstances, such as medical emergencies or other extenuating circumstances, we may consider refund requests on a case-by-case basis. Please contact us as soon as possible if you believe you qualify for an exception.
Contact Us If you have any questions or concerns about our cancellation and refund policy, please contact us at indianautomobiledoctor@gmail.com We are here to assist you and ensure a positive experience with our training programs.
Changes to This Policy
We reserve the right to update or modify this cancellation/refund policy at any time, without prior notice. Any changes will be effective immediately upon posting on our website. Please review this policy periodically for updates.
By enrolling in our training programs or using our services, you agree to abide by the terms of this cancellation/refund policy.